Poshmark Canada

I am dealing with a case on Poshmark Canada order 6903a9cf5e252a981ea17f16 when a seller won't say the ambassador's name yet sold some ripped hoodies that were a lot worse than pictured. She has stated sone flow but bit all, So I open a case and provide all the info they ask for with visible signs of inaccuracy and offered to return it because I didn't want to just have free stuff.

Out of anger, I threw 2 of them in the garbage, so I offered to return the 4 left and take the lose for the other I threw, which was kind and hoblnest, but Poshmark closed the case saying they don't allow a return !! So then refund for the not right condition hoodies. Even returning it is not right because the seller will resell and rip someone else off with garbage items. So I filed a complaint here also with the BBB abd other revies pkatform too and escalated the claims and now I am waiting.

At this point, I do not recommend this site to anybody, they seams to not care avout custiners goid costumers,they brags about purchases being insured, and yet they do nothing and sellers are dishonest! Even prooven, They still don't do anything. As of this point, I Lost $181.90 and no help on their side.
Here is what I proppse:
Until this issue is solved through BBB Complaint, PissedConsumer or Trust Pillot, I will never puchase anything again. Because of the traumstic experience you put me through, now that I know a seller that inaccurately list items, outting some flow but but not all flows, and even after showing the not shown flows and being honest and patient, you have prooven to not care, turn your back on buyers that you promissed to have their back know you will it is not .As of last weej, I will never buy again, bore allow my daugtger to purchase anything unless this issue is solved.

This matter will be a great lesson for her future!!
You know their are a lot more sellers than buyers, infact the no 1 reviews are that there are not enough buyers on canadian platforn for thousands of sellers you have, so if you treat you custoners so poorely, they will stop purchassing, and your business will crash.

You need all the buyers you can find! As I seen you already 50% lower profit than previous years, and Canada economy is at the edge of collapssing..so you want to keep your buyers happy for as long as it will last.
So never buy anything ever until this order is refunded or a credited back to my account for at least the 4 items I still have!

I purchased a Rocawear jacket from this seller, and it was grossly misrepresented. The item I received was completely unwearable.

There were rips everywhere small tears with feathers coming out, a large visible rip on the sleeve, and the lining was completely torn apart.

The listing description and photos were clearly manipulated to hide these flaws.

This was not an oversight it feels intentional and deceptive.

Its extremely disappointing that so-called Posh Ambassadors are allowed to scam buyers like this, and even worse that Poshmark seems to roll out the red carpet for dishonest sellers instead of protecting customers.

I am done with this platform.

When grossly misrepresented items are sold as good and the photos are clearly manipulated to hide the flaws, *** should not require buyers to wait three days for a response especially when they dont even reply within that timeframe. They are clearly refusing to help anyone.

Buyers beware.

I purchased a Tissot watch that was advertised as a 38mm model. Unfortunately, due to frequent work travel, I was unable to access the package until after the platform's 72-hour automatic payment release period had expired.

When I finally opened the package and had the watch examined by a jeweler, I discovered that the item I received was not the watch that had been advertised. Instead of a 38mm model, it was a 30mm watch—a significant difference in both size and value. What is most disappointing is not the expiration of the grace period, but the platform's complete lack of action regarding the seller's false advertising. The seller faced no consequences despite clearly misrepresenting the product.

By allowing this behavior to go unchecked, the platform raises serious concerns about its standards, ethics, and commitment to buyer protection. As a result of this experience, I will never purchase from this platform again. To make matters worse, despite unsubscribing from their mailing list, I continue to receive four to five promotional emails per day. This appears to be a violation of privacy and anti-spam regulations.

Unlike the false advertising issue, this is a matter that may ultimately be addressed through applicable law.

My recommendation is simple: avoid this platform and consider more reputable alternatives such as Etsy and other marketplaces that take customer protection seriously. [PERSON_NAME]

Yesterday an item I am attempting to sell (Rajani LED Face Mask) was delisted for absolutely no reason.

I shared with you the links for a small number of the dozens of similar items that your platform features. Here it is again:

{{Redacted}}

I don't know how to make this any clearer. Given the large number of LED masks that you feature, it's obvious that my item was flagged in error. It is a physician-designed, clinically proven, FDA-approved product that is featured on other selling platforms.

Kindly get back to me to confirm that my item was delisted in error, and is being reinstated.

I have been beyond patient with your ongoing non-response, but I am now beyond frustrated.

Show some personal and professional courtesy please.

I have been very disappointed as both a seller and buyer with this platform. It mainly boils down to a lack of support and limited options to make the platform efficient for users.

As a buyer, my main gripes are:

-So many sellers overlook item flaws or dont provide product information.

They give incorrect measurements and condition info, dont research a fair selling price (ie.

the last sale price at a retailer IMO). They also can be unresponsive at times and theres no expiry on the listings so they can remain inactive indefinitely.

-Price gouging is something I see often. Some items are priced far over the new retail price, which allegedly goes against their policy, but there seems to be little enforcement.

-Poshmark support can be incredibly slow and ineffective when a resolution is needed.

I bought a 500$ bag that had measurements that were way off, and waited over a week for a response from support.

As a seller, my gripes are:

- Buyers that waste time with insulting low ball offers (I research and price items fairly, being items from my own closet). With other platforms, you can at least set a minimum offer to accept.

I price items competitively and pass that on a deal when listing.

Its very annoying when you get a repeat low offer from a buyer- it can border on harassment at times.

- Poshmark takes 20% of what you list for, and I am seeing little value from the site as time goes on. Not having to deal with shipping is handy, but in the end, you wonder what you get for the 20% cut.

-It can become time consuming when Im just trying to clear out my closet.

- Some buyers do not read listing information and ask repeat questions about info that is already included.

After 6 months of happy shopping, I suddenly can't buy or make an offer on any item on the poshmark.ca website or the app. I always receive this message: "Sorry, we cannot process your request, etc.".

I never had any problem before, never asked for a refund, never complained and gave 5-stars reviews to my sellers. I spent way too much time writing to customer service at 2 different e-mail adresses and didn't get any answer back. I consulted Reddit and read about many similar experiences.

I guess you don't want my business anymore for no reason at all! Message received, I'll shop elsewhere...:-)) Because I value my time and my mental heath!!!